Latest Updates - 2021

Latest Updates>Latest Updates - 2021

January 11, 2021

Let's kick-off the year with some exciting new features!

The whole Clinia team is excited to share some product updates with you! You asked and we listened: editable private internal notes are here! You can now edit and add private notes on read-only resources, these notes will remain private for you and users within your workspace.

We are equally excited about the additional updates on:

  • Overspecializations on professional resources
  • Specializations are now also available on community resources
  • Regional searches are available for searches in Quebec
  • Continuing to optimize our Taxonomy

We have also been tinkering on some bug fixes to make your overall experience using Clinia as smooth as possible.

Read on to learn more about these new features and improvements.

Editable Private Internal Notes

You can now add and edit private notes on Clinia read-only resources. These notes can be found at the bottom of read-only resources and will remain private for you and users within your workspace. These notes will not be appended to the resources when shared and will not be shared with Clinia. This will allow you to continue to rely on Clinia’s databases while privately adding relevant notes.


To help provide even more information on professionals, we have added an additional field that allows you to add a specialist’s overspecialization via a drop down this field will be displayed under the profession on the resource preview.

If you notice a missing overspecialization, don’t hesitate to contact us at

Community Resource Specialization

Specializations are now available for Community Resources.

Quebec: Search by Region

You can now search for resources by Region, eg: Mauricie, Montérégie, etc. The other provinces and territories will soon follow - stay tuned!

Taxonomy Improvements

We continued the improvements to our Taxonomy with a focus on the addition of more overspecializations. This will facilitate search by both physician specialties and health conditions. We’ve also been actively adding in related terminology (ie. synonyms, etc.) to help yield a wider range of search results. We specifically did so for oversaturated specialties such as Family Medicine, Occupational Medicine, Physiotherapy and Psychology

April 7, 2021

Improved Search Engine at your service!

The Clinia Search Engine is integral to the Clinia experience. This is why we are excited to announce our new search capabilities:

  • Improved semantic search
  • Improved query suggestions
  • Spell-checking algorithm

We have been hard at work adding health care resources so you and your team can find what you need when you need!

Read on to learn more about these new improvements.

New and Improved Search Capabilities

What does this update mean for you?

Improved Semantic Search

This update includes the ability for the search engine to better understand searches semantically. This means that we are better able to identify concepts based on our curated taxonomy allowing us to provide similar results for cross-language queries (eg: radiology vs radiologie), business names and related terms/synonyms.

Improved Query Suggestions

The engine is also now using a language detection algorithm that allows us to better understand user queries and consistently improve our results. With this, you will also notice improvements to the query suggestions related to your search to help you find the resources you need.

Spell-checking Algorithm

Historically, we had typo-tolerance in our search engine but we are pleased to announce that in addition we now have a spell-checking algorithm that can identify errors and correct them with the right terms instead of relying on normalization strategies. This will allow you to search and find what you are looking for despite typos or spelling errors.


All these improvements were done while maintaining the same speed and response time you have come to depend on.

New Data Packages

Our focus over the past few months has been adding Canada-wide data to facilitate access and navigation for COVID-19 resources. We partnered with provincial governments to bring accurate information on vaccination rollout across provinces. We also focused our efforts on medical clinics including walk-in clinics as well as an emphasis on capturing physiotherapy clinics.

If you and your team require specific data points, email us here to let us know. We’ll do the work to find them so you don’t have to!

Any questions or feedback, we'd love to hear from you!

May 6, 2021

New features for an improved experience

At Clinia, we know that finding the right resource at the right time is what makes your day even better. Which is why we are excited to share this month's Directory improvements with you:

  • Neighbourhood, City and Administrative Region tags
  • Last updated information on read-only resources
  • Professionals appear on the map
  • Search by phone and fax number

Read on to learn more about these new improvements.

Directory Improvements

Search Clarity with Neighbourhood, City and Administrative Region Tags

This update includes a tag in the location drop down indicating whether the location suggestions are neighbourhoods, cities or administrative regions.

Last Updated Information on Read-Only Resources

Clinia’s read-only resources are automatically updated and we have added a note indicating when the information was last updated. We check this information so you don’t have to.

Professionals appear on the map

Searching for professionals is easier than ever! Professional pins now appear on the map alongside physical resources (clinics, hospitals, etc) so you can tell exactly how far a patient will have to go - and if there are any other options closer by to recommend.


Search by phone and fax number

You can now search in Clinia using a phone or fax number!

If you and your team require specific data points, email us here to let us know. We’ll do the work to find them so you don’t have to!